Privacy Policy

privacy & return policy

No tickets, memberships or other products purchased on City Winery’s website are returnable or exchangeable. All sales are final.

Ticketing & Site Privacy Policy

City Winery complies with the privacy laws and regulations of the United States of America. This privacy notice describes the privacy policy associated with the City Winery web site. Except as set forth in this privacy notice, City Winery will not share personal information about you with anyone. By interacting with the City Winery web site, you agree to accept the practices described in this privacy notice.

1. INFORMATION COLLECTED
A. Information You Give Us

City Winery receives and stores any information you choose to enter on the City Winery web site, or provide us in any other way, such as by telephone or by electronic mail. This information may include your name, address, e-mail address, and/or telephone number. We also collect from you certain information such as your credit card number and billing address when you order products through the City Winery web site.

B. Automatic Information

Certain applications in City Winery web site invoke a standard feature found in web browser software called “cookies.” “Cookies” are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser, track the progress of e-commerce transactions, and to allow you to move from one page to the next without having to re-enter personal order information. We do not use or share information transferred through cookies with third parties for marketing or other purposes. Although most Web browsers automatically accept cookies, you can change the configuration of your browser to prevent this from occurring. Of course, we recommend that you leave cookies “turned on” so that we can offer you more personalized service.

2. USE OF INFORMATION COLLECTED
A. Electronic Mail

If you bought a ticket, you will be added to certain mailings by City Winery for future concerts and events.

B. Sharing With Third Parties

  1. General

    If we request demographic information, we will not share information about you as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

  2. Agents and Service Providers

    City Winery engages other companies and individuals to perform services on our behalf. Examples of these services include processing credit card payments, providing order fulfillment and customer services, sending postal mail and e-mail to you, and analyzing data. While these agents and service providers may have access to your personal information in connection with the performance of services for City Winery, they may not use such information for any purpose other than providing such services to City Winery.

  3. Protection of City Winery and Others

    We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our User Agreement; or protect the rights, property, or safety of City Winery, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

  4. Business Transfers

    As we continue to develop our business, we might sell all or certain of our assets. In such transactions, your personal information may be one of the transferred business assets.

3. HOW SECURE IS INFORMATION ABOUT ME?
City Winery works to protect the security of your information during transmission by using Secure Sockets Layer (“SSL”) software, which encrypts information you input. If you make a purchase via the City Winery web site, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.
4. LINKS
City Winery is committed to protecting your privacy; however, this privacy notice applies only to the information collected via the City Winery web site. If you came to the City Winery web site from any other web site, or if you link to another site from the City Winery web site (you can check where you are by checking the URL in the location bar on your browser), please be sure that you review the privacy policy of that site, as it may differ from ours.
5. CHILDREN
We do not knowingly collect personal information from any children under 13. Any portion of the City Winery web site intended for children under 13 will not request any personal information.
6. CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to interact with the City Winery web site, your visit and any dispute over privacy is subject to this privacy notice. Our business changes constantly. Accordingly, this notice may change, and use of information that we gather now is subject to the privacy notice in effect at the time of use. You should check the City Winery web site periodically to see recent changes.
7. HOW TO CONTACT US
If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail at info@citywinery.com.

Announcing New Shows: Kaitlyn Bristowe (Off the Vine), Southside Johnny & The Asbury Jukes, Lissie, Buster Poindexter in The Loft & MORE!

Check out what’s on sale this week! Become a #VinoFile member for exclusive pre-sale access!

Kaitlyn Bristowe (Off The Vine) | 3.27

Southside Johnny & The Asbury Jukes | 3.28 & 3.29

Keren Ann | 4.9

Ryan Montbleau Band | 4.25

Lissie | 5.9

Buster Poindexter (The Loft) | 3.15

Sock it to Me: A Classic Rhythm & Blues Revue with Amy Black (The Loft) | 4.7

Jon Stickley Trio w/ Front Country (The Loft) | 4.26

Mary-Elaine Jenkins & Anya Marina (The Loft) | 4.29

Lee Camp (from Redacted Tonight)-with special guests Eleanor Goldfield &
Comedian Krish Mohan (The Loft) | 5.11

Mike Zito (The Loft) | 5.14

announce-2.11

Valentine’s Day at City Winery!

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Join us at City Winery for Valentine’s Day! We’re offering a special pre-fixe menu in our Barrel Room Restaurant & Wine Bar. Reservations available HERE.

At our Cold Bar Kitchen, we’re offering the Ultimate High-End Valentine’s Day Experience…enjoy a 3-tier seafood tower featuring jumbo shrimp, lobster, oysters, clams, tuna tar tare, and black mussels all paired with a bottle of Sanger 2008 Champagne …treat your Valentine to something special this year at our cold bar kitchen with direct views into our winery. Tickets available HERE.

In our Main Venue, we welcome Noam Pikelny & Stuart Duncan! Noam is a founding member of Punch Brothers and was awarded the first annual Steve Martin Prize for Excellence in Banjo and Bluegrass in 2010, in addition to IBMA’s Banjo Player of the year in 2014 and 2017. Stuart has chalked up a career that includes four Grammys, a slew of Academy of Country Music Awards, and nine titles as the International Bluegrass Music Association’s Fiddle Player of the Year. We’ll be offering complimentary chocolate covered strawberries to enjoy during the show. Tickets available HERE.

In our Haymarket Lounge, we are excited to present Larger Than Life: The Ultimate Boy Band Tribute Show! Larger Than Life performs over 40 Boyband songs by the Backstreet Boys, NSYNC, New Kids On The Block, 98 Degrees, O-Town, Boyz II Men, LFO, One Direction and many more! Tickets available HERE.

Celebrate Valentine’s Day in Urban Wine Country at City Winery Chicago

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Sweeten the weekend by indulging your senses at City Winery this romantic holiday!

Join us for an interactive Chocolate and Wine Tasting Party on Thursday, February 14th. Taste exotic chocolate desserts prepared by our Pastry Chef, Stacie Kruse, while sipping wine selections paired by our Beverage Director, Rebekah Mahru. 

Limited tickets remain! Click here for more information & tickets!

Wine & Dine Your Valentine in Urban Wine Country! 

Join us Thursday, February 14 through Saturday, February 16 & enjoy a 3-Course Dinner for Two. In addition to our daily food and beverage offerings and prix fixe menu, we will be featuring special culinary creations, wine pairings, and bubbles bar. Reserve your table now by visiting OpenTable here.

View our special “Dinner for Two” Valentine-Menu here.

10,000 Maniacs return for their Annual Valentine’s Day Run! Purchase your tickets to see them live 2.14 – 2.16! Our Valentine’s Day food features will be available in the Concert Venue. Tickets on sale now: http://bit.ly/10000Maniacs2019CWC

New Menu in the Upstairs Barrel Room Lounge!

Looking for somewhere to unwind after work, chill with friends on a Friday night, or grab a drink before a City Winery or Loft show?

Stop by our Barrel Room Lounge to check out our brand new menu! Full of favorites from our regular Barrel Room menu, and, of course, the best wine list in the city!

Full menu and reservations HERE

We hope to see you soon!

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‘A Week of Love’ at City Winery DC

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Grab your special someone and enjoy “A Week of Love” in our Barrel Room Restaurant & Wine Bar. From Tuesday, February 12th – Sunday, February 17th, a 3-course specialty menu and wine tasting will be offered for $50 and includes the menu selections and wine pairings…

2017 City Winery Chardonnay paired with First Choice of:
Shrimp Bisque / Sherry Creme / Chives
Burrata / Prosciutto / Roasted Beets / Orange / Micro Basil
Wild Mushrooms Risotto Balls / Arrabbiata Sauce / Parmesan

2017 City Winery Grenache paired with Second Choice of:
Short Rib Ragout / Mascarpone Polenta / Union Gravy / Pecorino Romano
Grilled Salmon / Israeli Couscous Salad / Avocado / Crispy Kale / Lemon Butter
Ricotta Gnocchi / Saffron Pomodoro / Fennel / Perno / Ricotta Salada

2017 City Winery Syrah paired with Third Choice of:
Chocolate Mousse / Milk Chocolate / Fresh Berries
Olive Oil Cake / Pistachio Gelato / Blood Orange Marmalade
Amaretto Cheesecake / Toasted Almond / Amarena Cherry / Caramel

Make a reservation in our Barrel Room Restaurant & Wine Bar today!  Click photo below for the full menu.

Photo credit: Celeste Carson

Photo credit: Celeste Carson

3 Days of Love in The Barrel Room! (Valentine’s Day 2019)

Valentine’s Day just got an extension with 3 Days of Love in The Barrel Room!

You can now choose to celebrate on February 13, 14, or 15!

Featuring prix fixe menu and champagne specials!

Make reservations HERE before they fill up.

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